Betty Blocks experienced a major incident on June 16, 2025 affecting DataAPI and ActionsAPI and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2025, 12:43 PM UTC
We are writing to inform you that our platform is currently experiencing an unexpected outage. This means that applications running on the below-mentioned zones can be temporarily unavailable, and you may not be able to access our services. We understand this is disruptive, and we sincerely apologize for any inconvenience this may cause. Our team is working with the highest priority on this to identify the root cause of the issue and restore services as quickly as possible. The following zones and components are currently affected by this outage: Affected Zones: - Public zone NL3 - Public zone NL4 - Public zone NL6 Affected Components: - Data API - Requesting information could result in an error. - Actions API - Attempting to compile your actions could result in an Artifact Storage Error.
- investigating Jun 16, 2025, 12:57 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 16, 2025, 02:10 PM UTC
The Product department has successfully restored the issue regarding the partial outage on the public NL3, NL4, and NL6 zones. It is now possible to be able to compile your actions again, and your application should no longer return the error you are experiencing. Please note that this implementation might take time to take effect. We will be continuing to monitor its behaviour and will provide another update when all services are working as expected again.
- resolved Jun 16, 2025, 02:28 PM UTC
We are happy to announce that the outage affecting the zone(s) NL3, NL4, and NL6 have now been fully resolved, and all services are back online. In case you experience any further issues, please do not hesitate to contact our support team via Intercom, or at [email protected].