Betty Blocks incident

Degraded performance on NL3

Major Resolved View vendor source →

Betty Blocks experienced a major incident on July 15, 2024 affecting Classic Background Actions and Classic Endpoints and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 12:15 PM UTC
Resolved
Jul 15, 2024, 01:45 PM UTC
Duration
1h 30m
Detected by Pingoru
Jul 15, 2024, 12:15 PM UTC

Affected components

Classic Background ActionsClassic EndpointsClassic BackofficePagesDataAPIActionsAPI

Update timeline

  1. investigating Jul 15, 2024, 12:15 PM UTC

    We are currently experiencing degraded performance in part of the NL3 zone. As a result, your application's frontend and back office are temporarily unavailable.

  2. investigating Jul 15, 2024, 12:57 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 15, 2024, 01:20 PM UTC

    We have identified the issue and are currently monitoring the behaviour of the applications.

  4. resolved Jul 15, 2024, 01:45 PM UTC

    All systems are operational and applications are working as expected again.