Betty Blocks incident

Degraded performance on NL4

Critical Resolved View vendor source →

Betty Blocks experienced a critical incident on October 28, 2024 affecting Classic Background Actions and Classic Backoffice and 1 more component, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 07:02 PM UTC
Resolved
Oct 28, 2024, 09:29 PM UTC
Duration
2h 27m
Detected by Pingoru
Oct 28, 2024, 07:02 PM UTC

Affected components

Classic Background ActionsClassic BackofficeDataAPIActionsAPI

Update timeline

  1. investigating Oct 28, 2024, 07:02 PM UTC

    Currently the data database has some issues

  2. monitoring Oct 28, 2024, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 28, 2024, 07:12 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 28, 2024, 09:29 PM UTC

    This incident has been resolved.