BetterNow incident

Slow Requests

Minor Resolved View vendor source →

BetterNow experienced a minor incident on May 8, 2017, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2017, 08:22 AM UTC
Resolved
May 08, 2017, 11:30 AM UTC
Duration
3h 8m
Detected by Pingoru
May 08, 2017, 08:22 AM UTC

Update timeline

  1. investigating May 08, 2017, 08:22 AM UTC

    Our monitoring systems have alerted us to an increase in the number of slow requests. We are investigating the issue.

  2. monitoring May 08, 2017, 08:55 AM UTC

    We have identified the issue and put a fix in place. We'll continue monitoring the affected services.

  3. resolved May 08, 2017, 11:30 AM UTC

    This incident has been resolved.