BetterNow incident

Connection errors

Major Resolved View vendor source →

BetterNow experienced a major incident on September 13, 2017, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2017, 02:06 PM UTC
Resolved
Sep 13, 2017, 02:30 PM UTC
Duration
23m
Detected by Pingoru
Sep 13, 2017, 02:06 PM UTC

Update timeline

  1. investigating Sep 13, 2017, 02:06 PM UTC

    Our monitoring systems have alerted us to connection errors. We're investigating.

  2. monitoring Sep 13, 2017, 02:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 13, 2017, 02:30 PM UTC

    This incident has been resolved.