BetterNow incident

Continuing Connection Errors

Major Resolved View vendor source →

BetterNow experienced a major incident on January 8, 2018, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2018, 06:12 PM UTC
Resolved
Jan 08, 2018, 07:31 PM UTC
Duration
1h 18m
Detected by Pingoru
Jan 08, 2018, 06:12 PM UTC

Update timeline

  1. investigating Jan 08, 2018, 06:12 PM UTC

    We are currently investigating this issue.

  2. identified Jan 08, 2018, 06:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 08, 2018, 06:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 08, 2018, 07:31 PM UTC

    This incident has been resolved.