BetterNow incident

Increased error rate

Notice Resolved View vendor source →

BetterNow experienced a notice incident on September 22, 2020 affecting BetterNow Platform and api.betternow.org, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2020, 09:11 AM UTC
Resolved
Sep 22, 2020, 12:02 PM UTC
Duration
2h 50m
Detected by Pingoru
Sep 22, 2020, 09:11 AM UTC

Affected components

BetterNow Platformapi.betternow.org

Update timeline

  1. investigating Sep 22, 2020, 09:11 AM UTC

    We are currently investigating this issue.

  2. identified Sep 22, 2020, 09:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 22, 2020, 10:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2020, 12:02 PM UTC

    This incident has been resolved.