BetterNow experienced a minor incident on November 3, 2020 affecting Donation Payment Processing, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Donation Payment Processing
Update timeline
- investigating Nov 03, 2020, 02:40 PM UTC
We are currently investigating this issue.
- monitoring Nov 03, 2020, 02:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 03, 2020, 03:13 PM UTC
This incident has been resolved.