BetterNow incident

connection errors

Major Resolved View vendor source →

BetterNow experienced a major incident on April 9, 2021 affecting BetterNow Platform and api.betternow.org, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2021, 06:08 AM UTC
Resolved
Apr 09, 2021, 07:13 AM UTC
Duration
1h 4m
Detected by Pingoru
Apr 09, 2021, 06:08 AM UTC

Affected components

BetterNow Platformapi.betternow.org

Update timeline

  1. investigating Apr 09, 2021, 06:08 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 09, 2021, 06:12 AM UTC

    The connection errors seem to have subsided and we are monitoring the systems.

  3. resolved Apr 09, 2021, 07:13 AM UTC

    This incident has been resolved.