BetterNow experienced a minor incident on September 22, 2021 affecting Donation Payment Processing, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Donation Payment Processing
Update timeline
- identified Sep 22, 2021, 08:14 AM UTC
Some QuickPay payment requests are refused with errors. https://status.quickpay.net/incidents/407 is their status issue for the problem
- monitoring Sep 22, 2021, 08:20 AM UTC
QuickPay reports that their systems are operational again. We'll continue to monitor for problems.
- resolved Sep 22, 2021, 09:10 AM UTC
This incident has been resolved.