BetterNow incident

Increased error rate

Major Resolved View vendor source →

BetterNow experienced a major incident on September 26, 2024 affecting BetterNow Platform and api.betternow.org, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 11:49 AM UTC
Resolved
Sep 26, 2024, 04:27 PM UTC
Duration
4h 38m
Detected by Pingoru
Sep 26, 2024, 11:49 AM UTC

Affected components

BetterNow Platformapi.betternow.org

Update timeline

  1. investigating Sep 26, 2024, 11:49 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 26, 2024, 12:11 PM UTC

    The error rate has returned to normal levels. We continue to monitor the system.

  3. resolved Sep 26, 2024, 04:27 PM UTC

    This incident has been resolved.