BetterNow experienced a minor incident on November 8, 2024 affecting Donation Payment Processing, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Donation Payment Processing
Update timeline
- identified Nov 08, 2024, 08:06 AM UTC
The issue has been identified and a fix is being implemented.
- investigating Nov 08, 2024, 08:06 AM UTC
We are currently investigating this issue.
- investigating Nov 08, 2024, 08:08 AM UTC
We see an elevated error rate for Swish payments for many merchants. More information can be found on the Swish status page at https://status.swish.nu/incidents/1fwn9ny2lsh3
- resolved Nov 08, 2024, 09:45 AM UTC
Swish has resolved their incident. We continue to monitor the error rate for Swish payments. https://status.swish.nu/incidents/1fwn9ny2lsh3