BetterNow incident

Increased error rate

Notice Resolved View vendor source →

BetterNow experienced a notice incident on November 15, 2024 affecting BetterNow Platform and api.betternow.org, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 07:54 AM UTC
Resolved
Nov 15, 2024, 10:18 AM UTC
Duration
2h 23m
Detected by Pingoru
Nov 15, 2024, 07:54 AM UTC

Affected components

BetterNow Platformapi.betternow.org

Update timeline

  1. investigating Nov 15, 2024, 07:54 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 15, 2024, 09:44 AM UTC

    Our autoscaling has caught up to a spike in requests and the error rate has normalized. We continue to monitor the health of the system.

  3. resolved Nov 15, 2024, 10:18 AM UTC

    This incident has been resolved.