BetterNow incident

Increase error rate

Minor Resolved View vendor source →

BetterNow experienced a minor incident on December 30, 2024 affecting BetterNow Platform and api.betternow.org, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 30, 2024, 04:46 PM UTC
Resolved
Dec 30, 2024, 05:30 PM UTC
Duration
43m
Detected by Pingoru
Dec 30, 2024, 04:46 PM UTC

Affected components

BetterNow Platformapi.betternow.org

Update timeline

  1. investigating Dec 30, 2024, 04:46 PM UTC

    We are currently investigating this issue.

  2. identified Dec 30, 2024, 04:54 PM UTC

    Autoscaling has caught up to the increased traffic and it looks like services are recovering

  3. monitoring Dec 30, 2024, 04:59 PM UTC

    Services are recovered, we continue to monitor traffic levels and error levels

  4. resolved Dec 30, 2024, 05:30 PM UTC

    This incident has been resolved.