Bettermode incident

Degraded performance in US region

Minor Resolved View vendor source →

Bettermode experienced a minor incident on October 29, 2025 affecting Community Service (Legacy), lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 07:13 PM UTC
Resolved
Oct 29, 2025, 07:37 PM UTC
Duration
23m
Detected by Pingoru
Oct 29, 2025, 07:13 PM UTC

Affected components

Community Service (Legacy)

Update timeline

  1. investigating Oct 29, 2025, 07:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 29, 2025, 07:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2025, 07:37 PM UTC

    This incident has been resolved.