Bettermode incident

Service disruption on US sites.

Notice Resolved View vendor source →

Bettermode experienced a notice incident on February 12, 2026 affecting Community Service (Legacy), lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 06:53 AM UTC
Resolved
Feb 12, 2026, 08:52 AM UTC
Duration
1h 58m
Detected by Pingoru
Feb 12, 2026, 06:53 AM UTC

Affected components

Community Service (Legacy)

Update timeline

  1. investigating Feb 12, 2026, 06:53 AM UTC

    We are currently investigating this issue.

  2. identified Feb 12, 2026, 07:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2026, 07:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 12, 2026, 08:52 AM UTC

    This incident has been resolved.