Bettermode incident

We have identified an issue around our community service

Critical Resolved View vendor source →

Bettermode experienced a critical incident on May 27, 2020, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2020, 05:38 PM UTC
Resolved
May 27, 2020, 05:48 PM UTC
Duration
9m
Detected by Pingoru
May 27, 2020, 05:38 PM UTC

Update timeline

  1. investigating May 27, 2020, 05:38 PM UTC

    The community service is experiencing technical difficulties. Our tech team is notified.

  2. resolved May 27, 2020, 05:48 PM UTC

    We've resolved the issue regarding community service. Everything is back up.