Bettermode incident

We have identified an issue around our community service

Critical Resolved View vendor source →

Bettermode experienced a critical incident on July 28, 2020, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2020, 06:54 AM UTC
Resolved
Jul 28, 2020, 07:13 AM UTC
Duration
18m
Detected by Pingoru
Jul 28, 2020, 06:54 AM UTC

Update timeline

  1. investigating Jul 28, 2020, 06:54 AM UTC

    The community service is experiencing technical difficulties. Our tech team is notified.

  2. resolved Jul 28, 2020, 07:13 AM UTC

    We've resolved the issue regarding community service. Everything is back up.