Bettermode incident

We have identified an issue around our community service

Critical Resolved View vendor source →

Bettermode experienced a critical incident on December 25, 2020, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 25, 2020, 07:56 AM UTC
Resolved
Dec 25, 2020, 08:05 AM UTC
Duration
9m
Detected by Pingoru
Dec 25, 2020, 07:56 AM UTC

Update timeline

  1. investigating Dec 25, 2020, 07:56 AM UTC

    The community service is experiencing technical difficulties. Our tech team is notified.

  2. resolved Dec 25, 2020, 08:05 AM UTC

    We've resolved the issue regarding community service. Everything is back up.