Bettermode incident

We have identified an issue around our community service

Major Resolved View vendor source →

Bettermode experienced a major incident on September 30, 2023 affecting Community Service (Legacy) and Community Service (Legacy), lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2023, 03:10 PM UTC
Resolved
Sep 30, 2023, 03:14 PM UTC
Duration
4m
Detected by Pingoru
Sep 30, 2023, 03:10 PM UTC

Affected components

Community Service (Legacy)Community Service (Legacy)

Update timeline

  1. investigating Sep 30, 2023, 03:10 PM UTC

    The community service is experiencing technical difficulties. Our tech team is notified.

  2. resolved Sep 30, 2023, 03:14 PM UTC

    We've resolved the issue regarding community service. Everything is back up.