Bettermode experienced a minor incident on October 21, 2023 affecting Community Service (Legacy), lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Community Service (Legacy)
Update timeline
- investigating Oct 21, 2023, 06:33 PM UTC
Sine 5:16 p.m. UTC there have been some random issues with community access, we are investigating the issue.
- investigating Oct 21, 2023, 06:34 PM UTC
We are continuing to investigate this issue.
- investigating Oct 21, 2023, 06:36 PM UTC
The issue has been solved since 6:28 p.m. UTC, we are still investigating the root cause.
- monitoring Oct 21, 2023, 08:26 PM UTC
We identified the issue and we are monitoring the fix.
- resolved Oct 21, 2023, 10:01 PM UTC
This incident has been resolved.