Bettermode incident

Major outage in community service

Critical Resolved View vendor source →

Bettermode experienced a critical incident on April 5, 2024 affecting Community Service (Legacy), lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2024, 11:33 AM UTC
Resolved
Apr 05, 2024, 12:24 PM UTC
Duration
51m
Detected by Pingoru
Apr 05, 2024, 11:33 AM UTC

Affected components

Community Service (Legacy)

Update timeline

  1. investigating Apr 05, 2024, 11:33 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 05, 2024, 12:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 05, 2024, 12:24 PM UTC

    This incident has been resolved.