Bettermode experienced a major incident on January 8, 2025 affecting Community Service (Legacy) and Gateway Service (Legacy), lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Community Service (Legacy)Gateway Service (Legacy)
Update timeline
- investigating Jan 08, 2025, 07:00 PM UTC
We are currently investigating this issue.
- monitoring Jan 08, 2025, 07:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 08, 2025, 08:43 PM UTC
This incident has been resolved.