Bettermode experienced a notice incident on April 14, 2025 affecting Community Service (Legacy), lasting 17h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Community Service (Legacy)
Update timeline
- investigating Apr 14, 2025, 11:18 PM UTC
We have identified an issue with our search service in US region. The issue has been identified and we are working on a fix.
- identified Apr 14, 2025, 11:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 14, 2025, 11:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2025, 05:02 PM UTC
This incident has been resolved.