Better Impact incident

Issues with our content delivery network provider

Minor Resolved View vendor source →

Better Impact experienced a minor incident on June 8, 2021 affecting Web Application, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 10:29 AM UTC
Resolved
Jun 08, 2021, 11:59 AM UTC
Duration
1h 29m
Detected by Pingoru
Jun 08, 2021, 10:29 AM UTC

Affected components

Web Application

Update timeline

  1. identified Jun 08, 2021, 10:29 AM UTC

    Our CDN (Content Delivery Network) provider is currently experiencing issues that are causing some site pages not to load. We have taken steps to bypass them to restore service. The site is expected to become accessible again within the next 5 minutes.

  2. identified Jun 08, 2021, 10:44 AM UTC

    It appears that there is a major outage affecting large portions of the internet right now. Our services are up and running, but some of our members will not be able to reach them at the moment. Updates will be provided as we investigate further.

  3. monitoring Jun 08, 2021, 11:08 AM UTC

    It appears that our services are widely accessible again. We will continue to monitor the situation to ensure our application remains reachable from all portions of the internet.

  4. resolved Jun 08, 2021, 11:59 AM UTC

    This incident has been resolved.