BerryByte Outage History

Type: Incident Duration: 2 hours and 10 minutes Affected Components: VPS Services, Dedicated Servers, Game Servers Oct 21 , 10:39:57 GMT+0 Resolved - This incident has been resolved.. Oct 21 , 08:30:00 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 6 hours and 4 minutes Affected Components: US East 2 (Ashburn, VA) Oct 4 , 05:22:35 GMT+0 Resolved - This incident has been resolved.. Oct 4 , 00:00:00 GMT+0 Monitoring - We have not observed any further packet loss over the past 30 minutes, and affected machines appear to be stable. We are still waiting on confirmation from our data center provider regarding the root cause, so we're continuing to monitor closely.. Oct 3 , 23:18:23 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 33 minutes Affected Components: , US West (Seattle, WA) → Jul 8 , 09:57:44 GMT+0 Resolved - This incident has been resolved.. Jul 8 , 09:30:08 GMT+0 Identified - We are currently in the process of migrating the server to replacement hardware.. Jul 8 , 09:24:53 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 17 minutes Affected Components: , EU West (London, UK) → Jun 2 , 08:33:54 GMT+0 Resolved - This incident has been resolved.. Jun 2 , 08:16:48 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 47 minutes Affected Components: Legacy Billing / Client Area May 14 , 13:39:07 GMT+0 Resolved - This incident has been resolved.. May 14 , 12:52:03 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 6 hours and 18 minutes Affected Components: US East (Valley Forge, PA) Apr 25 , 12:13:16 GMT+0 Resolved - This incident has been resolved.. Apr 25 , 05:55:44 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 15 minutes Affected Components: , EU West (London, UK) → Apr 10 , 12:54:46 GMT+0 Resolved - This incident has been resolved.. Apr 10 , 12:42:04 GMT+0 Monitoring - A fix was implemented by Cosmic and we are currently monitoring the result.. Apr 10 , 12:39:40 GMT+0 Investigating - We are currently investigating this incident. Seems to only affect connections between both regions..

Type: Incident Duration: 1 hour and 1 minute Affected Components: , , EU Central (Germany), EU West (London, UK) → US Central (Dallas, TX) → Apr 3 , 06:31:39 GMT+0 Resolved - This incident has been resolved.. Apr 3 , 05:42:40 GMT+0 Monitoring - Cosmic has implemented a fix and we are currently monitoring the result. Ref: <https://status.as30456.net/cmnigw4ki0ejswkl8ij6nn44f>. Apr 3 , 05:30:53 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 3 hours and 9 minutes Affected Components: , US Central (Dallas, TX) → Mar 25 , 09:28:41 GMT+0 Resolved - The issue has been resolved, and all services are now running on temporary replacement hardware. We’ll schedule maintenance in the next couple of weeks to migrate services back to the original hardware after resolving the issues on it.. Mar 25 , 08:51:22 GMT+0 Identified - The machine is now back online. However, due to ongoing issues with the host operating system, we will be migrating all customers to another machine temporarily. This will allow us to reinstall and rebuild the original machine on a new host OS. Once the reinstall is complete and stable, we’ll migrate all customers back to it.. Mar 25 , 07:31:01 GMT+0 Identified - We are continuing to work on a fix for this incident.. Mar 25 , 06:19:58 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 6 hours and 50 minutes Affected Components: , EU West (London, UK) → Mar 23 , 16:30:09 GMT+0 Resolved - This incident has been resolved.. Mar 23 , 15:41:49 GMT+0 Monitoring - CosmicGuard has now fixed the issue, and we are continuing to monitor the situation to ensure everything remains stable.. Mar 23 , 14:53:42 GMT+0 Identified - CosmicGuard (our DDoS mitigation partner) is still investigating the issue. You can monitor their progress here: <https://status.as30456.net/cmn31qz0511dmt3c6v3eht9fm>.. Mar 23 , 10:19:21 GMT+0 Identified - Our DDoS mitigation partner, CosmicGuard, has identified an issue on their end and is currently investigating. We’ll provide updates as more information becomes available.. Mar 23 , 09:40:17 GMT+0 Investigating - We are currently investigating this incident. This issue seems to be primarily affecting UDP connections..

Type: Incident Duration: 2 hours and 19 minutes Affected Components: , US West (Seattle, WA) → Mar 4 , 17:26:42 GMT+0 Resolved - This incident has been resolved.. Mar 4 , 15:46:34 GMT+0 Identified - We are continuing to work on a fix for this incident.. Mar 4 , 15:07:21 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 7 hours and 16 minutes Affected Components: EU Central (Germany) Feb 26 , 16:43:18 GMT+0 Resolved - This incident has been resolved.. Feb 26 , 14:38:11 GMT+0 Identified - We are continuing to work on a fix for this incident.. Feb 26 , 11:45:03 GMT+0 Identified - We are continuing to work on a fix for this incident.. Feb 26 , 09:27:44 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 9 minutes Affected Components: , EU West (London, UK) → Feb 16 , 23:09:00 GMT+0 Resolved - This incident has been resolved.. Feb 16 , 23:00:00 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 1 hour and 30 minutes Affected Components: Asia (Singapore) Jan 29 , 10:58:51 GMT+0 Resolved - This incident has been resolved.. Jan 29 , 09:32:54 GMT+0 Identified - We have identified the issue to be partial connectivity loss affecting specific regions. This has been escalated to the data center provider.. Jan 29 , 09:28:27 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 2 hours and 21 minutes Affected Components: US East 2 (Ashburn, VA) Jan 19 , 16:57:39 GMT+0 Resolved - This incident has been resolved.. Jan 19 , 14:36:30 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 3 hours and 31 minutes Affected Components: US East 2 (Ashburn, VA) Jan 6 , 05:12:45 GMT+0 Resolved - This incident has been resolved.. Jan 6 , 01:42:10 GMT+0 Investigating - We are currently investigating this incident..

Type: Incident Duration: 1 hour and 6 minutes Affected Components: , US Central (Dallas, TX) → Dec 5 , 11:01:19 GMT+0 Resolved - This incident has been resolved.. Dec 5 , 09:55:03 GMT+0 Investigating - We are currently investigating this incident. This seems to be isolated with 1.1.1.1, and not 1.0.0.1 for nameservers.

Type: Incident Duration: 8 minutes Affected Components: , EU West (London, UK) → Dec 3 , 07:06:22 GMT+0 Resolved - This incident has been resolved.. Dec 3 , 07:02:41 GMT+0 Monitoring - A fix was implemented and we are currently monitoring the result.. Dec 3 , 06:58:19 GMT+0 Investigating - We are currently investigating this incident..