BentoBox experienced a major incident on April 14, 2026 affecting POS - Menu Management (Menu Management), lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2026, 06:12 PM UTC
Investigating: Clover Hospitality is currently experiencing an issue that is affecting POS - Menu Management, BentoBox, and BentoBox POS. Customers might be experiencing issues with the platform. Our engineering team is actively investigating the issue and will be providing an update as soon as...
- identified Apr 14, 2026, 06:16 PM UTC
Detected: Clover Hospitality engineering teams have identified the underlying issue and are working on a fix. Please note that this only impacts POS - Menu Management, BentoBox, and BentoBox POS. We will post updates when they become available. Thank you for your patience.
- resolved Apr 14, 2026, 06:20 PM UTC
Resolved: We've resolved the issue, and all Clover Hospitality systems are working as expected. Contact support if you have any concerns.