Beekeeper incident

AI Features Unavailable in Switzerland

Minor Resolved View vendor source →

Beekeeper experienced a minor incident on June 2, 2025 affecting Data Center (Switzerland), lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 10:13 AM UTC
Resolved
Jun 04, 2025, 05:42 AM UTC
Duration
1d 19h
Detected by Pingoru
Jun 02, 2025, 10:13 AM UTC

Affected components

Data Center (Switzerland)

Update timeline

  1. identified Jun 02, 2025, 10:13 AM UTC

    We are currently experiencing a service disruption affecting AI-powered features for customers located in Switzerland. This issue arises due to an interruption in our access to Google's Gemini AI model on Google Cloud.

  2. identified Jun 02, 2025, 10:41 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 03, 2025, 07:25 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jun 03, 2025, 07:33 AM UTC

    We’re actively working with Google to resolve the issue. Most AI-powered features have been restored, with the exception of the comments feature, which is still experiencing disruptions. Thank you for your patience.

  5. identified Jun 03, 2025, 08:31 AM UTC

    We continue working with Google to resolve the issue. Currently we're waiting for update from our provider.

  6. identified Jun 03, 2025, 11:18 AM UTC

    We are continuing to work on a fix for this issue together with our provider.

  7. identified Jun 03, 2025, 03:06 PM UTC

    We continue working on a fix. In parallel to ongoing efforts in partnership with Google, our provider, we are working on alternative solutions to speed up resolution of this partial outage.

  8. identified Jun 04, 2025, 05:41 AM UTC

    Together with our provider, Google, we have restored access to the Gemini AI model on Google Cloud. All AI features are now operational.

  9. resolved Jun 04, 2025, 05:42 AM UTC

    Together with our provider, Google, we have restored access to the Gemini AI model on Google Cloud. All AI features are now operational.