Beekeeper incident

Partial Analytics Service Disruption

Minor Resolved View vendor source →

Beekeeper experienced a minor incident on May 14, 2024 affecting Data Center (Ireland) and Data Center (Oregon), lasting 12h 31m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 06:04 PM UTC
Resolved
May 15, 2024, 06:35 AM UTC
Duration
12h 31m
Detected by Pingoru
May 14, 2024, 06:04 PM UTC

Affected components

Data Center (Ireland)Data Center (Oregon)

Update timeline

  1. investigating May 14, 2024, 06:04 PM UTC

    We are currently experiencing an issue with the availability of the last day analytics data. Past data points are available and are displayed as usual. No other functionality is impacted. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update within 24 hours.

  2. resolved May 15, 2024, 06:35 AM UTC

    Analytics computation has been restored, metrics now load normally, up to the last day. The product is back to normal operations.