Beekeeper incident

Home Screen not loading for some customers

Notice Resolved View vendor source →

Beekeeper experienced a notice incident on October 4, 2024 affecting Data Center (Ireland) and Data Center (Switzerland) and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2024, 01:49 PM UTC
Resolved
Oct 04, 2024, 03:18 PM UTC
Duration
1h 29m
Detected by Pingoru
Oct 04, 2024, 01:49 PM UTC

Affected components

Data Center (Ireland)Data Center (Switzerland)Data Center (Oregon)Data Center (Frankfurt)

Update timeline

  1. investigating Oct 04, 2024, 01:49 PM UTC

    For some customers, the Home Screen is not working. We are investigating the issue. All other functionality is working.

  2. identified Oct 04, 2024, 02:27 PM UTC

    The issue has been identified, we are working on a fix.

  3. resolved Oct 04, 2024, 03:18 PM UTC

    This incident has been resolved..