Beekeeper incident

Service Disruption

Notice Resolved View vendor source →

Beekeeper experienced a notice incident on January 30, 2025 affecting Data Center (Switzerland), lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2025, 07:02 AM UTC
Resolved
Jan 30, 2025, 01:06 PM UTC
Duration
6h 3m
Detected by Pingoru
Jan 30, 2025, 07:02 AM UTC

Affected components

Data Center (Switzerland)

Update timeline

  1. investigating Jan 30, 2025, 07:02 AM UTC

    We are currently experiencing an issue with the Beekeeper service. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

  2. identified Jan 30, 2025, 07:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 30, 2025, 07:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 30, 2025, 07:49 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jan 30, 2025, 07:59 AM UTC

    Status update. Most of our services are back up and operational. We are still monitoring and making sure the problem will not raise again.

  6. monitoring Jan 30, 2025, 08:09 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jan 30, 2025, 01:06 PM UTC

    The issue is now resolved. The original problem causing this has been remediated and we are confident that the solution will prevent us from running into the same issue again.