Beekeeper incident
Performance Degradation within the product for German Datacenter
Beekeeper experienced a notice incident on February 11, 2025 affecting Data Center (Frankfurt), lasting 8h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 11, 2025, 09:45 AM UTC
We're investigating the cause and will provide an update as soon as possible. Currently we see a higher than normal number of timeouts and are working to resolve the issue. We will provide an additional update in 60 minutes.
- monitoring Feb 11, 2025, 10:02 AM UTC
We have resolved the issue responsible for the performance degradation. We are now monitoring the situation to verify that the core of the problem has been resolved. We will provide an additional update in 60 minutes.
- investigating Feb 11, 2025, 10:39 AM UTC
We are seeing a performance regression. Unfortunately the fix we applied did not resolve the issue completely. We are continuing to investigate the issue. We have also added additional server capacity to mitigate the impact on customer experience. We will update status in the next 60 minutes based on our findings.
- monitoring Feb 11, 2025, 11:55 AM UTC
We have resolved the issue responsible for the performance degradation and there have been no new observed performance issues since 11:37 We will continue monitoring the situation closely to verify that the problem has been resolved. We will provide additional updates if we observe any change in performance.
- resolved Feb 11, 2025, 06:09 PM UTC
We are resolving the issue, after careful monitoring we have observed no further issues since the previous update.