Bee incident

Bot Failing to reply due to backend issues

Critical Resolved View vendor source →

Bee experienced a critical incident on July 16, 2020 affecting Bee, lasting 21h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2020, 12:38 AM UTC
Resolved
Jul 16, 2020, 10:14 PM UTC
Duration
21h 36m
Detected by Pingoru
Jul 16, 2020, 12:38 AM UTC

Affected components

Bee

Update timeline

  1. investigating Jul 16, 2020, 12:38 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 16, 2020, 12:39 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 16, 2020, 03:46 AM UTC

    We are currently identifying issues with providers.

  4. identified Jul 16, 2020, 01:19 PM UTC

    We've identified the cause of the issue and we are now working on a fix.

  5. monitoring Jul 16, 2020, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 16, 2020, 10:14 PM UTC

    This incident has been resolved.