BEE Plugin incident

Degraded performance

Notice Resolved View vendor source →

BEE Plugin experienced a notice incident on November 12, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 04:00 PM UTC
Resolved
Nov 12, 2024, 04:00 PM UTC
Duration
—
Detected by Pingoru
Nov 12, 2024, 04:00 PM UTC

Update timeline

  1. resolved Nov 20, 2024, 09:49 PM UTC

    Our systems experienced degraded performance due to an unexpected surge in oversized JSON files. This caused temporary delays and occasional failures for a small percentage of users during specific timeframes: 8:12-8:24 AM PST 9:23-10:16 AM PST 11:21-11:47 AM PST To address the issue, we scaled our infrastructure, implemented safeguards to handle oversized requests, and deployed a fix on Monday, November 18, to prevent future parser hangs.