BEE Plugin incident

Co-editing functionality issue

Major Resolved View vendor source →

BEE Plugin experienced a major incident on March 11, 2025, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 05:35 PM UTC
Resolved
Mar 11, 2025, 06:59 PM UTC
Duration
1h 24m
Detected by Pingoru
Mar 11, 2025, 05:35 PM UTC

Update timeline

  1. investigating Mar 11, 2025, 05:35 PM UTC

    We are currently investigating an issue with our service that powers our Co-editing functionality. As a result, customers using Co-editing are currently unable to launch the builder. Our team is already actively working to resolve the issue, and we will provide updates as soon as we have more information.

  2. identified Mar 11, 2025, 06:16 PM UTC

    We have identified the cause of the issue with the service powering the Co-editing functionality. Our team is actively working on a solution and will provide further updates shortly.

  3. monitoring Mar 11, 2025, 06:33 PM UTC

    The co-editing functionality is now working again. The service issue has been resolved. We are monitoring the service closely to ensure it continues functioning as expected.

  4. resolved Mar 11, 2025, 06:59 PM UTC

    The issue has been mitigated by rolling back the impacted component, and all services are now stable. While the immediate incident is resolved, we will be conducting further work to ensure a long-term fix and prevent recurrence.