BEE Plugin incident

Partial Outage (co-editing)

Notice Resolved View vendor source →

BEE Plugin experienced a notice incident on September 15, 2025 affecting Authorization, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 03:55 PM UTC
Resolved
Sep 15, 2025, 05:12 PM UTC
Duration
1h 16m
Detected by Pingoru
Sep 15, 2025, 03:55 PM UTC

Affected components

Authorization

Update timeline

  1. investigating Sep 15, 2025, 03:55 PM UTC

    We experienced a disruption with a real-time data streaming service that lasted for approximately 25 minutes. This may have impacted customers' ability to use the builder and/or our co-editing service. The issue has since been resolved, and service has returned to normal. Our team is actively investigating the root cause and will provide additional details as they become available.

  2. investigating Sep 15, 2025, 04:04 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 15, 2025, 05:12 PM UTC

    We traced the issue to a Lightstreamer deployment process. The service exited unexpectedly while checking a license. Service has returned to normal. To better understand the cause, our team will reproduce and debug the issue. Please reach out to [email protected] with any questions.