Basedash incident

Initial loading performance degraded

Minor Resolved View vendor source →

Basedash experienced a minor incident on May 7, 2021, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2021, 05:48 PM UTC
Resolved
May 07, 2021, 10:11 PM UTC
Duration
4h 22m
Detected by Pingoru
May 07, 2021, 05:48 PM UTC

Update timeline

  1. investigating May 07, 2021, 05:48 PM UTC

    We are currently investigating this incident. The app is taking a long time to load initially in some cases, but performance is nominal once loaded..

  2. identified May 07, 2021, 06:20 PM UTC

    We've identified the issue and are working on a fix now..

  3. monitoring May 07, 2021, 08:33 PM UTC

    We implemented a fix and currently monitoring the result..

  4. resolved May 07, 2021, 10:11 PM UTC

    We've resolved the issue. Initial loading performance should now be fast for all users..