Basedash incident

Intermittent service interruptions

Minor Resolved View vendor source →

Basedash experienced a minor incident on December 29, 2022, lasting 6h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2022, 12:59 PM UTC
Resolved
Dec 29, 2022, 07:00 PM UTC
Duration
6h 1m
Detected by Pingoru
Dec 29, 2022, 12:59 PM UTC

Update timeline

  1. investigating Dec 29, 2022, 12:59 PM UTC

    We are currently investigating an issue involving the server restarting every few minutes, causing the update toast to appear, and causing some app actions (including record updates) to fail. The server restart causes a few seconds of downtime every few minutes..

  2. identified Dec 29, 2022, 04:53 PM UTC

    We've identified the issue and have stabilized the server. We are continuing to work on a permanent fix for this incident. If you've connected your database to Basedash through SSH, we've had to temporarily disconnect your database while debugging. We will re-enable your database once we fully resolve the issue..

  3. resolved Dec 29, 2022, 07:00 PM UTC

    The issue has been resolved, the app is now stable. We'll continue monitoring the app to ensure that there are no future flare-ups. .