Baremetrics incident

Infrastructure Migration

Minor Resolved View vendor source →

Baremetrics experienced a minor incident on May 22, 2018 affecting Dashboard and API and 1 more component, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
May 22, 2018, 01:54 AM UTC
Resolved
May 23, 2018, 12:41 PM UTC
Duration
1d 10h
Detected by Pingoru
May 22, 2018, 01:54 AM UTC

Affected components

DashboardAPIReports and NotificationsRecoverDatabase

Update timeline

  1. monitoring May 22, 2018, 01:54 AM UTC

    We are working on a full infrastructure migration overnight. During this time the dashboard may be inaccessible for brief periods of time. We'll post status updates as necessary.

  2. monitoring May 22, 2018, 10:48 AM UTC

    The migration is going well, the dashboard should be back online in the next hour or so. Thank for you for patience.

  3. monitoring May 22, 2018, 11:46 AM UTC

    Dashboard and API are back online. We still have some background systems down for maintenance, and will be bringing them back online over the next few hours.

  4. monitoring May 22, 2018, 02:22 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring May 23, 2018, 09:35 AM UTC

    All systems are back up and running. We will continue to monitor everything to ensure the migration has gone smoothly.

  6. resolved May 23, 2018, 12:41 PM UTC

    This incident has been resolved.