Baremetrics incident

Server instability

Critical Resolved View vendor source →

Baremetrics experienced a critical incident on August 28, 2018 affecting Dashboard and API and 1 more component, lasting 6h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2018, 02:29 AM UTC
Resolved
Aug 28, 2018, 08:35 AM UTC
Duration
6h 5m
Detected by Pingoru
Aug 28, 2018, 02:29 AM UTC

Affected components

DashboardAPIRecover

Update timeline

  1. investigating Aug 28, 2018, 02:29 AM UTC

    A few servers in the main cluster are being problematic. We're digging in to figure out what's up. In the meantime, access to the dashboard may be intermittently problematic.

  2. investigating Aug 28, 2018, 03:48 AM UTC

    We've got a full scale outage. Servers aren't responding at all. Working to figure out the root cause.

  3. resolved Aug 28, 2018, 08:35 AM UTC

    This incident has been resolved.