Baremetrics incident

Processing Delays

Minor Resolved View vendor source →

Baremetrics experienced a minor incident on May 27, 2020 affecting Dashboard and API and 1 more component, lasting 8h 10m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2020, 12:16 AM UTC
Resolved
May 27, 2020, 08:26 AM UTC
Duration
8h 10m
Detected by Pingoru
May 27, 2020, 12:16 AM UTC

Affected components

DashboardAPIReports and NotificationsRecoverDatabaseCancellation InsightsMessaging

Update timeline

  1. identified May 27, 2020, 12:16 AM UTC

    Our background processing is currently paused. This will prevent your metrics from updating, and some other actions from updating across the API and dashboard.

  2. identified May 27, 2020, 01:33 AM UTC

    As part of our ongoing maintenance, plan breakouts have been temporarily disabled.

  3. monitoring May 27, 2020, 02:42 AM UTC

    Background processing has been resumed and workers are catching up with the backlog of tasks.

  4. monitoring May 27, 2020, 02:42 AM UTC

    Background processing has been resumed and workers are catching up with the backlog of tasks.

  5. resolved May 27, 2020, 08:26 AM UTC

    This incident has been resolved.