Baremetrics experienced a major incident on December 17, 2020 affecting Dashboard and API and 1 more component, lasting 18h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 17, 2020, 11:26 PM UTC
We are currently aware of issues occurring at our hosting partner's datacenter which has resulted in us going offline. We are working with them to identify a timeline for resolution.
- investigating Dec 18, 2020, 08:43 AM UTC
We're still working hard to bring our app back up after networking issues took everything offline. We will post updates as we have them.
- monitoring Dec 18, 2020, 01:39 PM UTC
We've rebuilt a large proportion of our infrastructure and we're slowly migrating traffic to it. Access should be resumed shortly.
- monitoring Dec 18, 2020, 02:01 PM UTC
We're back up and running on reduced capacity. Our top priority right now is getting everything back to full capacity, while ensuring stability of the whole system.
- resolved Dec 18, 2020, 05:31 PM UTC
Everything is back to normal. We're continuing to monitor as our systems are picking up where they left off, but don't expect any further issues.