Baremetrics incident

Customers & Segmentation downtime

Minor Resolved View vendor source →

Baremetrics experienced a minor incident on December 28, 2020 affecting Dashboard, lasting 5h 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 28, 2020, 07:44 AM UTC
Resolved
Dec 28, 2020, 01:21 PM UTC
Duration
5h 36m
Detected by Pingoru
Dec 28, 2020, 07:44 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Dec 28, 2020, 07:44 AM UTC

    Our Elasticsearch servers are having some trouble keeping up. This affects some Customers and Segmentation. Other parts of the app will keep working as usual.

  2. identified Dec 28, 2020, 01:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 28, 2020, 01:21 PM UTC

    This incident has been resolved.