Banked experienced a major incident on July 23, 2020, lasting 20d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 23, 2020, 10:52 AM UTC
One of our upstream bank providers, Revolut, is producing errors after customer payments complete. We're monitoring the situation and will update when Revolut resolves the issue.
- investigating Jul 23, 2020, 01:34 PM UTC
We are continuing to investigate this issue.
- investigating Aug 04, 2020, 03:08 PM UTC
We are continuing to investigate this issue.
- resolved Aug 12, 2020, 01:58 PM UTC
This incident has been resolved.