Banked incident

Lloyds payment authorisation unavailable on some Android devices

Minor Resolved View vendor source →

Banked experienced a minor incident on July 8, 2021, lasting 26d. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2021, 02:32 PM UTC
Resolved
Aug 03, 2021, 03:25 PM UTC
Duration
26d
Detected by Pingoru
Jul 08, 2021, 02:32 PM UTC

Update timeline

  1. investigating Jul 08, 2021, 02:32 PM UTC

    Lloyds payment authorisation is not available on the following Android devices: Huawei Kirin 980 OnePlus040619A Google Pixel 2 XL Google Pixel 3 Samsung A90 Moto G6 Huawei P20. This issue is being investigated by Lloyds.

  2. investigating Aug 03, 2021, 03:21 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 03, 2021, 03:25 PM UTC

    We have not seen any payments fail due to this issue recently.