Banked incident

Degraded Status

Major Resolved View vendor source →

Banked experienced a major incident on June 21, 2022 affecting API and Checkout and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 07:13 AM UTC
Resolved
Jun 21, 2022, 07:29 AM UTC
Duration
16m
Detected by Pingoru
Jun 21, 2022, 07:13 AM UTC

Affected components

APICheckoutDashboard

Update timeline

  1. monitoring Jun 21, 2022, 07:13 AM UTC

    We've identified issues with accessing Banked services that are deployed behind Cloudflare, our CDN provider. Cloudflare are currently experiencing an incident with degraded access and performance, which means requests into their infrastructure are timing out or failing. Cloudflare have deployed a fix and normal access should resume shortly. We are monitoring the issue and will update this incident when we have new information

  2. resolved Jun 21, 2022, 07:29 AM UTC

    Access to Banked's services has returned to normal, and Cloudflare have resolved their network issue. We will continue to monitor the situation.