Banked experienced a minor incident on July 19, 2022 affecting API and Checkout and 1 more component, lasting 12h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 19, 2022, 05:21 PM UTC
We're been made aware of an incident with our underlying cloud provider (Google Cloud), this issue is effecting many of their customers. We're seeing elevated levels of internal errors for some of our products, but our products are functioning as expected. We're investigating and will update as we discover more information
- monitoring Jul 19, 2022, 05:32 PM UTC
Banked's products are functioning as normal, despite underlying challenges with our cloud provider. We will continue to monitor the situation and update here if anything changes.
- monitoring Jul 19, 2022, 09:29 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 20, 2022, 05:23 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 20, 2022, 05:59 AM UTC
This incident has been resolved.