Banked incident

Payments failing

Critical Resolved View vendor source →

Banked experienced a critical incident on January 20, 2023 affecting Checkout, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2023, 09:36 AM UTC
Resolved
Jan 20, 2023, 09:49 AM UTC
Duration
12m
Detected by Pingoru
Jan 20, 2023, 09:36 AM UTC

Affected components

Checkout

Update timeline

  1. investigating Jan 20, 2023, 09:36 AM UTC

    Currently investigating, this is an internal issue and a fix has been identified

  2. identified Jan 20, 2023, 09:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 20, 2023, 09:49 AM UTC

    This incident has been resolved.