Banked experienced a critical incident on March 20, 2023, lasting 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 20, 2023, 09:46 AM UTC
Checkouts for the Android SDK are failing due to an issue contacting the backend API for payment sessions.
- identified Mar 20, 2023, 09:57 AM UTC
We have identified a fix which has been deployed, we are now running as normal. We will be continuing to monitor this with further details provided in due course.
- monitoring Mar 20, 2023, 09:58 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 20, 2023, 10:11 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 20, 2023, 10:11 AM UTC
This incident has been resolved.