Banked incident

Banking Images Unavailable

Notice Resolved View vendor source →

Banked experienced a notice incident on March 22, 2023, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2023, 09:59 AM UTC
Resolved
Mar 22, 2023, 10:06 AM UTC
Duration
7m
Detected by Pingoru
Mar 22, 2023, 09:59 AM UTC

Update timeline

  1. identified Mar 22, 2023, 09:59 AM UTC

    Our Android SDK is experiencing issues fetching images which is preventing payments

  2. identified Mar 22, 2023, 09:59 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 22, 2023, 09:59 AM UTC

    A fix for this issue has been identified and the team are in the process of deploying the fix. We will continue to monitor the impacted SDK's and provide further updates.

  4. resolved Mar 22, 2023, 10:06 AM UTC

    We performed a rollback of this change and deployed a fix. We have tested this fix with our Android SDK.